Frequently Asked Questions

How to Start Playing?
 
Playing is made so easy. All you need to do is to register an account with us.
 
Who can join?
 
You must be at least 18 years of age or the age of consent or majority in your country of residence or nationality to register and join.
 
How to Register?
 
To register, simply follow these steps:

 
1) Click on the Create New Account link found at the upper right hand corner of the home page. Or you can click here.
 
2) Once clicked, it will bring you to the registration page. Simply fill in all the required information and then click Create New Account.
 
3) You will receive a validation email through your registered email address. Just click on the link to validate your account and you're all set.

 
What are the types of points I can earn?
 
To find out the different types of points you can earn, please look through our Terms
and Conditions
page.
 
 
How to Earn Points?
 
You can earn points by participating in the following activitites available on the site:

    1) Flash Games - each Flash Game will have a different method of earning points. Kindly refer to each game's page to see how you can earn your points by playing those games.
 
    2) Virtual Betting - you can also earn points by making your predictions in Kick360's virtual betting. Just choose the odds you want to place a bet on, enter the stake you desire, and see if you were able to predict the outcome correctly. You can choose from the 1x2, Asian Handicap, or Over/Under markets.
 
    3) Pool Betting - Kick360 also offers a new service, Pool Betting. Of the given set of matches, you are to predict the outcome of each match (1x2) and if you get all match results correctly, you'll win the total amount in
the pot.
 
Note: For Pool Betting, you are only allowed a maximum of five (5) sets of predictions per bet slip. 
  
How do I bet?
 
    1) Virtual Betting - to place a bet, just click on the odds you want to bet on, enter your stake and click the submit button on the bet slip.
 
    2) Pool Betting - simply click on one prediction per match (1, x, or 2) and click the submit button. 
 
       Note: You are only allowed to place five (5) bets per slip for Pool Betting. 
 
What matches are available for me to bet on?
 
All matches that can be bet on are football matches from leagues all over the world. These include club-based leagues and country-based leagues depending on each leagues current season.
 
When can I bet?
 
You can place your bets on any posted/available fixtures that are displayed in the Virtual Betting and Pool Betting pages. Placing of bets will expire/close one (1) hour before the start of the scheduled match.
 
 Note: Placing of Bets for Pool Betting closes one (1) hour before the start of the earliest match in the list.
 
What are Converted Points and when do I earn these?
 
From time to time, Kick360 may hold promotions that involve third party companies. These promotions may include earning points by participating in these said third party companies' activities and in exchange, users may earn points for Kick360. These are deemed as converted points and will be posted to your account every Friday, beginning 3:00 PM (GMT +8).
 
If you have any other concerns regarding your converted points, please ask us through contact@kick360.com or get in touch with the third party company that you participated in.
 
Why doesn’t my score reflect the same number of Points I get for the Flash Games?
 
Please bear in mind that each Flash Game uses a different method for you to earn points. To know each flash game's point score to point conversion method, just look in each game's page.
 
 
How do I use my Points?
 
You can use your points for the following:
 
   1) Points earned can be used to place bets on Virtual or Pool Betting to increase your current points.
 
   2) When you have enough points, you can check out Kick360's online Redemption Center to exchange your points for various prizes.
 
Note: Availability of Items for prizes will depend on your location. Please read our Terms & Conditions for more details.
 
How do I claim my Orders?
 
Just fill up the Cart checkout sheet in Kick360's online Redemption Center. When you've submitted the completed form, Kick360 will advise you on the status of your order.
 
Should you have any concerns about your placed order, just send us a message at claim@kick360.com.